Dakan Waterproof Roll Top Backpack

SHIPPING

We know how important it is to get your items on time and we will do everything in our power to grant you the best shipping option. We include free US Continental within 1 business day of purchase, but if you need something quicker please chose the available options at checkout!

RETURN

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns within 30 days of purchase.

You can return your product for store credit, a different product, or a refund to the original payment method.

Please note the following requirement four our return and refund policy:

Returned items must have tags still on and be returned in original product packaging.

Returned items must have no visible signs of wear or use

To initiate a return, please complete the following steps:

Reply to your order confirmation email to request which products you would like to return

Print the prepaid return shipping label that you will receive by email

Send all items back to us using the label provided

Once we receive the product, we will check the product and issue a refund right away. Credit cards might take some days to process the transaction, be patient and let us know if something goes unexpectedly. 

Still have questions?

Send us a text: 1-305-985-8723

Send us an email: help@kronox.co

Kronox Warranty Policy

All KRONOX Products are covered for a (1) year period from the date of purchase. We cover factory defects and/or product direct failures. Items returned to KRONOX for Consideration must be accompanied by a copy of the Original Purchase Receipt and/or Order Identification and when possible, the item should be cleaned before returning unless this would further compromise the product conditions. After returned, KRONOX will proceed with one of these three options:

1 Repair and re-send the item.

2. Send a Replacement Item.

3. In case the product is out of stock, and reparation isn’t possible, KRONOX will provide full reimbursement.

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